Knowledge Base > Installing & Uninstalling
I keep getting the message "You don't have appropriate permission to install"
Please ensure you have full Admin Rights for your computer. In Windows this is set via Control Panel. On a Mac, this is set via System Preferences.

If you have tried unsinstalling Movie Outline and still cannot reinstall it on Windows then follow the steps below:

  • Uninstall via Add/Remove Programs
  • Restart Windows
  • Go to the Programs Folder (normally C:\Program Files) and check to see if the Movie Outline 3 folder is still there alongside your other applications. If it is (and you have backed up any outlines you have written inside it) then right click on that folder and delete it.
  • Try installing again
If this doesn't resolve the issue then contact us with as many details about the error as possible and we will help.

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