Knowledge Base > Activation & Deactivation
I just purchased a serial number from your web store but it won't activate
This is because it takes approximately 15 minutes for our servers to update so please try again a short while later. If after 30 minutes you still receive the error message "Invalid Serial Number" then you may have entered it incorrectly. If you are positive you have entered it correctly and it still won't activate then contact us with your details and we will help.

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